Elix FAQ – Your questions answered
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General Questions
What is Elix
Elix is an all-in-one business and project management software designed to streamline your operations—from planning to monitoring. By integrating multiple business functions, such as project management, HR, and infrastructure management, Elix enhances productivity and collaboration across your organization, ensuring that all teams work seamlessly within a unified platform.
Is Elix a simple project management tool?
No, Elix is far more than a standard project management tool.
While it does offer robust project management features like ticketing, agile frameworks, dashboards, and budget control, it also integrates modules for document management, QA, SLA tracking, HR, and infrastructure management. This makes Elix a powerful, unified platform that supports multiple organizational functions, providing flexibility well beyond typical project management.
Who is Elix designed for?
Elix is ideal for organizations of all sizes, across industries, including private and public sectors, seeking unified management for projects, operations and IT.
How secure is my data in Elix?
Data security is a priority at Elix. We offer on-premise deployment options for complete control over your data and are ISO 27001 compliant to meet high standards of information security.
Does Elix have built-in AI features?
Yes, Elix includes built-in AI features that enhance functionality without the need for additional plugins. These features encompass test automation, regression tests, ticket creation, project management, reporting, workplace management, and more.
Customization & integrations
Can Elix integrate with other tools we’re currently using?
Yes, Elix is compatible with a wide range of popular business tools and APIs, allowing you to integrate seamlessly with other software you may already be using (eg. Gitlab, Jenkins, etc.)
How customizable is Elix?
Elix is highly customizable, thanks to its low-code features. You can tailor workflows, dashboards, and modules to suit your organization’s unique needs without extensive coding.
Deployment & Pricing
Does Elix support both on-premise and cloud deployment?
Yes, Elix supports both on-premise and cloud deployment, providing flexibility to meet the specific needs of your organization or your company.
What is the pricing model for Elix, and are there different subscription options?
Elix offers a flexible, modular pricing model that allows you to select only the modules/ micro-apps your company needs—no all-or-nothing plans. This way, you can build a tailored solution that fits your budget and requirements.
Onboarding & Support
What level of technical expertise is required to use Elix effectively?
Minimal technical expertise is required to use Elix effectively. Interfaces are designed to be user-friendly, allowing users from various backgrounds to navigate and utilize its features with ease.
What’s included in the Elix onboarding process?
Our onboarding includes setup assistance, in-depth training sessions, and comprehensive user guides to ensure a smooth transition and maximize adoption across your team.
What’s included in Elix’s post-deployment support services?
Elix offers comprehensive post-deployment support services, including troubleshooting, system updates and patches, user training, and ongoing maintenance (applies additional fees) to ensure smooth operation and optimal performance.