Elix for IT Service Companies : Manage IT Projects Without Hassle

Blog

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17/10/2025

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Reading time 4 min

In the daily life of an IT service company, every IT project feels like a race against time :

 

  • Clients demand ever higher quality and faster delivery,
  • Teams are often distributed across multiple missions and environments,
  • Tools are scattered, making tracking and communication more complex,
  • And tight deadlines leave no room for error.

 

👉 The result? 40% of IT projects go over budget, and 1 in 2 is not delivered on time (According to the Project Management Institute PMI). To stay competitive, IT service companies need to be faster, more agile, and more transparent.

 

➡️This is exactly what Elix delivers: a platform designed to help IT providers accelerate delivery while giving full visibility into project progress.

The 5 Truths Every IT Service Company Knows (But doesn’t always admit)

1. Clients want Everything, and want it Now

Requests are constantly evolving, and pressure is relentless. A client might ask for a last-minute adjustment or an urgent new deliverable. For IT service companies, this means reacting quickly while maintaining quality : a real challenge without centralized tools.

2. Teams work with too many Different Tools

Excel spreadsheets, messaging apps, scattered project tracking tools… Teams spend more time searching for information than actually moving the project forward. The result: wasted time, confusion, and frustration, all of which slow down project delivery.

3. Reporting Takes Longer Than the Project Itself

Managers spend hours consolidating data from multiple sources. Tracking deadlines, budgets, and resources becomes approximate, and strategic decisions are made blindly.

4. Quality is Often Sacrificed

Testing and quality checks are often seen as a final step. In this model, errors are detected too late, leading to delays and costly corrections.

5. Multi-Project Coordination Is a Real Headache

IT service companies manage multiple clients, teams, and deadlines simultaneously. Without centralized visibility, resource conflicts and poorly managed priorities become the norm, putting every project at risk.

5 frustrations of IT service companies

These frustrations are all too familiar to IT service companies… but they’re not inevitable. With the right tools and an adapted organization, managing multiple IT projects becomes much smoother and more efficient. That’s exactly where Elix comes in.

Elix, The Agile Partner for IT Companies

Say goodbye to toggling between Excel spreadsheets, email threads, and disconnected apps. With Elix, all your information is centralized on a single, intuitive platform. Every team knows exactly where to find what they need, reducing wasted time and frustration.

With Elix, you don’t just manage IT projects, you orchestrate them.

Agile Project Management

Whether you use Scrum, Kanban, or hybrid methods, your projects come to life on clear, shared visual boards.

  • Real-time task tracking
  • Simple and transparent prioritization
  • Seamless collaboration between teams and clients

📊 Expected result with Elix : +25% faster sprint execution

Elix - Scrum Dashboard

Multi-Client & Multi-Project Tracking

Elix provides a consolidated view for managers while allowing each team to focus on their own tasks and deadlines. Resource conflicts disappear, priorities are clear, and every project moves forward.

 

  • Global dashboard/ GANTT for all projects
  • Resource and dependency management
  • Automatic alerts for conflicts or delays

📊 Expected result with Elix : +20% of deadlines met

Multi-Client & Multi-Project Tracking

Resource & Timesheet Management

Track team availability and workload in real time.

 

  • Manage leave, absences, and project allocations
  • Automatic timesheets for precise tracking of each task
  • Optimize resources to prevent overload

 

📊 Expected result with Elix : +30% gain in productivity per employee

Integrated QA & Testing

With Elix, quality is not a final step, testing and control are embedded from project launch. From design to deployment, quality is built into every sprint.

 

  • Test planning & tracking from project initiation
  • Continuous monitoring of bugs and fixes
  • Reduce delays and costs related to errors

📊 Expected result with Elix : +40% in customer satisfaction thanks to perceived quality

Dashboard & QA KPIs for project

Instant Reporting

Dynamic dashboards, key metrics, budget tracking, and alerts, everything is just one click away.

 

  • Automated reporting for each project or client
  • Proactive alerts for schedule or budget deviations
  • Consolidated data for faster strategic decisions

📊 Expected result with Elix : -50% in time spent on manual reporting

Elix - Manager Dashboard

Unlock the Full Potential of Your IT Projects with Elix

IT service companies face numerous challenges: demanding clients, fragmented tools, and complex coordination. Elix turns these constraints into opportunities. Centralization, agility, quality, and visibility : these are the factors that transform IT project management into a true competitive advantage.

 

👉 Whether you are a growing IT service company or an established player, Elix is designed to help you deliver faster, better, and friction-free.

 

  • Plan multi-client projects with ease
  • Track your teams and resources in real time
  • Test and ensure quality before delivery
  • Collaborate seamlessly with your clients
  • Monitor your KPIs instantly

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With Elix, you no longer endure your IT projects, you orchestrate them